Htc One Wont Download Picture Messages

Posted on 30.11.2020by admin

Troubleshoot issues related to multimedia messages (MMS) on your HTC One

Hi, Although I can receive MMS Messages, I cant open/download/view pics sent in this way. Jan 20, 2019 - Can't download picture message on HTC One. Error when downloading picture message. Can't send a picture by text message on HTC One X,. Feb 08, 2010 Support MMS pictures not downloading. Discussion in 'Android Devices' started by AmbientBlu. At least 60% of the time when someone sends me a picture message I will get the option to download the picture. When I click 'download' the box turns to grey text that says 'downloading' but it never downloads, just goes back to the download button. Not able to receive Picture message in HTC Desire C However everything works fine, when I send picture message. On the other hand, whenever anyone sends any Picture message with text to me, it never comes to my mobile. Re: HTC wont send picture messages are you able to make calls and send regular texts? You can pull up the browser just fine or no? I like many others come onto this site for assistance and to help others.

Last Updated: Aug 03, 2016

Htc M9 Not Receiving Picture Messages

This article helps troubleshoot sending or receiving multimedia messages.

You may have this issue if your device is unable to:

Android Won't Download Picture Message

Send or receive multimedia messages (messages with pictures, video or audio)

These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.

Verify your HTC One® is connected to the Sprint network using Sprint Zone.
Be sure mobile data is enabled and functioning for multimedia messages to work properly.
1. Access Sprint Zone.
2. Swipe from Right to Left to open Device Diagnostics.
3. Look for Network:
  - Network is in the Passed section: Your phone is connected to the Sprint network.
  - Network is in the Failed or Flagged section: Update the Data Profile.
If your HTC One still can't connect to data, troubleshoot data connectivity.
Do you see an error message that says the media file is too large?
Try reducing the size of the file with a compatible editing program available in Google Play Store™.
You can also try to send the file via email. Email providers usually have a higher file size limit.
Perform a soft reset.
A soft reset reconnects your HTC One to the Sprint network.
1. Press and hold the Power key until your HTC One™ turns off.
2. Your HTC One restarts.
3. Test your device to see if the issue is resolved.